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Why Most Carpet Cleaners Have a Bad Reputation - And How Doiggs Is Different!

February 14, 2015

The carpet cleaning industry has a dirty reputation, thanks to the unsavory business practices of many companies. According to Angie's List, "high-pressure sales tactics" are all too common among commission-based salespeople who prey on "a lack of consumer familiarity with the (cleaning) process".

 

Some of the most common 'scams' among unscrupulous carpet cleaners include:

 

Too-Good-To-Be-True Pricing

As with any product or service, if a carpet cleaning company advertises unbelievably low prices, chances are good there's a scam involved. Watch out for the 'fine print' that can include extra charges for deep-pile carpet, travel costs, multi-level homes and even fake 'enviro' fees!

 

Sub-Contracting Out The Work

Some established carpet cleaning companies don't actually clean carpets at all - they're simply salespeople who line up cleaning jobs that they sub-contract out to fly-by-night cleaners. With this scam, customers believe they are paying for professional carpet and rug restoration services, only to wind up with an unlicensed, inexperienced laborer coming into their homes to clean their fine floor coverings!

 

Pushing Unnecessary Products

There are many carpet cleaning companies that would rather sell products than actually clean carpets - these are the businesses that use aggressive sales techniques to market expensive cleaning solutions, deodorizers, stain blockers and antibacterial sprays that are over-priced and are no more effective than the products sold at your local grocery store!

 

How Doiggs Is Different

Here at Doiggs, we've worked hard to earn the trust of our customers with our transparent, up-front pricing and dedication to quality, care and integrity. We don't sub-contract out any of our cleaning services and none of our staff work on commission - that means that we'll only recommend products and services that you truly need, and we'll always provide you with a firm, no-obligation estimate before beginning any work.

 

Winners of Living Magazines' 'Best Of' Awards

Doiggs' customers have chosen us as "The Best Carpet Cleaning Company" of 2013 and 2014 in Rockwall and Rowlett Living Magazines' 'Best Of' awards, and we're also repeat winners of the prestigious Super Service Award from Angie's List.

 

 

To learn more about what makes Doiggs a different kind of carpet cleaner, call or email us today!

 

 

 

 

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